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All projectsCase study — Web Apps

Pulse

Analytics that read like a story.

Client

Pulse Analytics

Year

2025

Services

Website Development

Location

Berlin, Germany

Timeline

6 months

Pulse

In short

SaaSProduct DesignDesign System

A ground-up redesign of a revenue analytics platform — from forty dashboards to one narrative workspace.

01 / 03

The challenge

Pulse had powerful data and a product only analysts could love. Customers churned in month three because executives couldn't find the answer to ‘how are we doing?’ without help.

Pulse detail

02 / 03

The approach

We replaced forty static dashboards with a narrative workspace: auto-generated weekly stories, drill-downs that keep context, and a design system of 120 components so Pulse's team could keep shipping after us.

Pulse detail
Pulse detail

03 / 03

The outcome

Time to first insight dropped from days to minutes, and net revenue retention climbed above 130% within two quarters.

Results

3.4×

Faster time to first insight

131%

Net revenue retention

120

Components in the design system

The team thinks like product people, not a vendor. Our roadmap is sharper because of them.

Hannah Lee

Hannah Lee

Head of Product, Pulse

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